Knowledgebase

Articles

 Can Tasjeel modify my website for me?

  Do we design websites? In short, no. However, we do provide various tools to make it easier...

 Changing your cPanel password and finding your cPanel username 

  If you use a wrong password more than five times within 5 minutes, then you will get blocked...

 How can I find my servers host name?

  The server's hostname is useful as it provides an alternate method of connecting to your...

 How do I login to Webmail?

  It is possible to access your email accounts without having to configure an email program on...

 How do I login to my Tasjeel client area?

  The Tasjeel Client Area is the place that holds your entire account and all services with us....

 How do I login to my hosting's cPanel control panel?

  cPanel is where you configure the various features of your web hosting. Your cPanel login...

 How do I setup 2FA on cPanel?

  What is Two-Factor Authentication (2FA)? Two-factor authentication adds an additional layer...

 How to add contacts and sub accounts to your Tasjeel client area?

  Contacts are added to allow additional people to receive copies of communications (e.g....

 How to submit a ticket?

You can raise a Support Ticket to our technical team by logging into your Tasjeel Client Area...

 I’m unable to access my Tasjeel client area

  Forgotten password   If you've forgotten your password simply click the Forgot your...

 My account's been suspended, what can I do?

  We only suspend accounts when absolutely necessary. If you are seeing a message that says...

 Why we don't offer phone support

  We offer 24/7 online support via email and support tickets. Live chat is available every day...